DOT Service Animal Form (ACAA form) is used by airlines to confirm that a service animal is trained to behave appropriately in public and during air travel. Some airlines require this form before allowing a service animal to fly.
The form helps reduce confusion at check-in, supports passenger safety and comfort, and ensures compliance with the Air Carrier Access Act, which protects travelers with disabilities and their service animals.
Why You Need the DOT Service Animal Form for Air Travel
The DOT Service Animal Form is used by airlines to confirm that a service animal is trained, well-behaved, and eligible to travel in the cabin. Airlines may require this form before departure to distinguish a trained service animal from a pet and to ensure flight safety.
The form includes basic handler details and information about the service animal. It is part of the airline’s compliance process under U.S. federal air travel rules.
In December 2020, the U.S. Department of Transportation published updated rules for air travel with service animals.
According to the Department’s Air Carrier Access Act, service animal handlers may be required to submit two documents: the DOT Service Animal Air Transportation Form and the DOT Service Animal Relief Attestation Form.
If you prefer a faster, simpler process, MyServiceAnimal can prepare the DOT form for you. Provide the required details, and receive a digital copy by email, ready to print when needed.
How the DOT Airline Form Looks and What Information It Includes
The DOT Airline Form is a standardized document that typically includes the passenger’s name and contact information, the animal’s breed, weight, and name, and a statement from a licensed mental health professional certifying that the passenger has a disability and that the animal is necessary to alleviate symptoms of that disability. The form may also include other details such as the date of the flight and the airline’s name and logo. You can find a U.S. Department of Transportation Dot form template and fill it out yourself. You can check more in our ultimate guide on how to fly with a service dog. Here how it’s looked:
Information included on a DOT Airline Form:
- Passenger’s name;
- Contact information of the passenger;
- Information about the service animal, such as breed, weight, and name;
- Assurance that the animal will be under the control of the passenger at all times;
- Information about service dog training organizations and their contacts;
- Veterenairs name and contacts;
- Date and handler signature.
Can I also get a Service Dog ID here?
Adding an ID card offers extra clarity and convenience:
- Saves money on housing fees
Clear ESA/Service Dog ID helps avoid extra pet charges. - Stronger status confirmation
Vest + ID provide quick, visible proof in housing and public settings. - Smoother travel
Proper gear supports easier airline check-in and required documentation.
Can Airlines Refuse a Passenger with a Service Dog?
Yes. Airlines may deny boarding in limited cases, even with a DOT form, if:
- Safety concerns
The animal is too large or heavy for safe cabin travel. - Health or safety risk
The animal poses a direct threat to others. - Behavior issues
The animal is not under control or behaves aggressively. - Missing documentation
Required DOT forms were not submitted on time.
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Outside of these cases, denying access may violate federal air travel rules. Requirements vary by airline, so always confirm before flying.
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How Do Airport Staff Identify a Service Dog?
- Permitted questions
They may ask if the animal is a service dog and what tasks it performs. - Visible indicators
Staff may observe leashes, harnesses, or other working-dog gear. - Behavior check
The dog must remain calm, controlled, and well-behaved.
When Should I Prepare the DOT Service Animal Form?
Prepare the DOT form as early as possible—ideally 48–72 hours before your flight. This allows time for airline review and avoids last-minute issues.
The DOT Service Animal Form does not expire, so obtaining it in advance is recommended, especially when traveling frequently.
Additional Accessories for Your Service Dog
MyServiceAnimal offers helpful tools and documents to support your trained service animal.
- Service Animal Registration
Online Dog registration with physical ID card. - Service Animal Certificate
Optional document outlining trained task work. - Housing Accommodation Request
Used to submit disability-related housing needs. - DOT Air Travel Form
Required by airlines for flying with a service animal. - Service Dog Accessories
Leashes, collars, bandanas, and metal tags for better control and visibility.
Clear identification helps reduce interruptions, ensures smoother access, and prevents unnecessary challenges in public settings.
For the most complete setup, explore our Full Kit ADA Registration Bundle.
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