Privacy Policy



MyServiceAnimal Registrar Protect and Use Customer Information

1. We begin by safeguarding the security and integrity of customer information.

We are committed to protecting the security and integrity of customer information through procedures and technology designed for this purpose. 

  • We limit employee access to customer information to those who have a business reason to know this information. Employees are required to honor our code of conduct, which includes standards to protect customer confidentiality. 
  • Our physical, electronic, and procedural safeguards meet or exceed federal standards regarding the protection of customer information
  • We require outside companies (banks, etc.) who work with us to adhere to strict privacy standards through their contracts with us.
  • We use technological means (such as backup files, virus detection, firewalls, and other computer software and hardware) to protect against unauthorized access or alterations to customer data.

2. We collect and maintain customer information as part of providing better service to you and enhancing your relationship with us.

In the course of serving you, we collect only the information you provide to us during the ordering and checkout process.

3. We do not share information with outside parties who may wish to market their products to you.

  • We only disclose the information we collect with the credit card companies and the gateway used to access them.
  • We do not share or otherwise disclose any personal information, including your name, address, telephone, or email addresses, with other organizations.

4. Browser information collected on our website:

As with all MyServiceAnimal website,  we analyze our website logs to constantly improve the value of our website. We generate and assess a variety of reports that include page views, unique views, unique visitors, repeat visitors, frequency of visits, and peak-volume traffic periods, and others marketing information. We do not use this service to gather, request, record, collect, or track any Internet users’ personally identifiable information.

5. Personalization of Content:

We use cookies on our site to personalize and customize the experience of our visitors and to support some necessary functions, like our shopping cart and checkout process. 

6. Privacy of our email lists:

MyServiceAnimal maintains an email list for our Newsletter. Individuals must opt in to request to join our mailing lists. We do not share the email addresses on our lists with anyone outside of our staff. We configure our list server software to refuse to divulge the email addresses of our list subscribers to anyone but authorized stry staff. 

7. Children’s privacy:

Because we care about the safety and privacy of children online, we comply with the Children’s Online Privacy Protection Act of 1998 (COPPA). COPPA and its accompanying FTC regulation establish United States federal law that protects the privacy of children using the Internet. We do not knowingly contact or collect personal information from children under 13. Our site is not intended to solicit information of any kind from children under 13 years old, and we have designed our sites to block our knowing acceptance of information from children under 13 whenever age-related information is requested. It is possible that by fraud or deception, we may receive information pertaining to children under 13 years old. If we are notified of this, as soon as we verify the notification, we will immediately obtain parental consent or otherwise delete the information from our servers.

8. Security:

We use industry-standard encryption technologies when transferring and receiving financial data from our site. In addition, we have appropriate security measures in place in our physical facilities to protect against the loss or misuse of information at the site.